We are a Canadian business process outsourcing partner focused exclusively on travel insurance. We help insurers and partners deliver modern, digital-first travel insurance experiences that are easier to manage and easier to trust.
Xodus was built to fix the gaps exposed by the pandemic and move the industry forward. We combine deep industry experience with practical technology to support better outcomes for you and your customers.
Xodus was founded in May 2022 after the pandemic exposed long-standing issues in the travel insurance industry. Slow systems, disconnected services, and poor customer experiences made it clear that change was needed.
Our leadership team brought decades of experience working with Canada’s largest insurers and financial institutions. Together, we set out to build a better model that puts clarity, speed, and care at the center of travel insurance delivery.
Our values guide how we build solutions and how we work with our partners. They shape every decision we make, from product design to customer support.
We believe travel insurance should be clear, responsive, and dependable. These values help us stay focused on what matters most to you and your customers.
We act with accountability and honesty, and don't take shortcuts.
We put travellers first and deliver clear support for our partners.
We use automation to speed up key decisions and reduce friction.
We adapt quickly to industry changes while maintaining service quality.
If you are looking to launch, improve, or scale your travel insurance offering, we are ready to help. Let’s work together to build solutions that meet today’s needs and support long-term growth.
We deliver end-to-end travel insurance solutions that support the full customer journey. From sales and service to claims and assistance, everything we offer is designed to work together.
Our solutions help you move faster, reduce friction, and scale with confidence. We focus on practical outcomes that improve both operational performance and customer experience.
