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Need Immediate Assistance?

Our team is available to support you 24/7. If you need immediate assistance, please do not hesitate to reach out to us through the following:

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Virtual Assistant

Chat or start a call with an agent.

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SMS (Text)

1-778-902-4262

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WhatsApp

1-833-819-4723

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Prefer Filling Out a Form?

Have a non-urgent question or request related to your travel insurance? Fill out the form below, and our team will get back to you as quickly as possible.

What To Do if You Have a Claim

Xodus is here to ensure your peace of mind, even when your travel plans don’t go as expected. If you’ve encountered an issue while on vacation, we’re here to help you resolve it quickly and efficiently.

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Report Claim Immediately

As soon as you encounter an issue, document the incident. If possible, take photographs or obtain any relevant documents or receipts.

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Stay Informed Throughout

We will keep you updated on the progress of your claim. You can also reach out to us for any questions or updates.