{"id":428,"date":"2026-01-29T00:41:08","date_gmt":"2026-01-29T00:41:08","guid":{"rendered":"https:\/\/xodus1.wpenginepowered.com\/?page_id=428"},"modified":"2026-02-05T13:20:46","modified_gmt":"2026-02-05T18:20:46","slug":"submit-claim","status":"publish","type":"page","link":"https:\/\/xodus.ca\/fr\/cfs\/submit-claim\/","title":{"rendered":"CFS &#8211; Submit Claim"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"428\" class=\"elementor elementor-428\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91f0ba6 e-flex e-con-boxed e-con e-parent\" data-id=\"91f0ba6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e1c2c2b e-con-full e-flex e-con e-child\" data-id=\"e1c2c2b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93b96c7 elementor-widget elementor-widget-heading\" data-id=\"93b96c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Si vous devez faire une r\u00e9clamation, nous sommes l\u00e0 pour vous aider.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6537e72 rs-p-remove-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"6537e72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lisez cette page pour plus de d\u00e9tails ou cliquez ci-dessous pour commencer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d10bea0 e-con-full e-flex e-con e-child\" data-id=\"d10bea0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65c6860 rs-partner-button elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"65c6860\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:18337543704\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"6\" height=\"12\" viewbox=\"0 0 6 12\" fill=\"currentColor\"><path d=\"M6 5.99997C6 6.13947 5.95113 6.27911 5.8535 6.38561L0.853527 11.8401C0.658153 12.0533 0.34178 12.0533 0.146531 11.8401C-0.0487185 11.627 -0.0488435 11.2819 0.14653 11.0689L4.79301 5.99997L0.14653 0.931073C-0.048844 0.717937 -0.048844 0.372801 0.14653 0.159801C0.341904 -0.0531988 0.658277 -0.0533352 0.853526 0.159801L5.8535 5.61434C5.95113 5.72084 6 5.86048 6 5.99997Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Obtenez de l\u2019assistance pour votre r\u00e9clamation \u2013 1-833-754-3704<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7450ceb rs-partner-button rs-utm-link elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"7450ceb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/claims.xodus.ca\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"6\" height=\"12\" viewbox=\"0 0 6 12\" fill=\"currentColor\"><path d=\"M6 5.99997C6 6.13947 5.95113 6.27911 5.8535 6.38561L0.853527 11.8401C0.658153 12.0533 0.34178 12.0533 0.146531 11.8401C-0.0487185 11.627 -0.0488435 11.2819 0.14653 11.0689L4.79301 5.99997L0.14653 0.931073C-0.048844 0.717937 -0.048844 0.372801 0.14653 0.159801C0.341904 -0.0531988 0.658277 -0.0533352 0.853526 0.159801L5.8535 5.61434C5.95113 5.72084 6 5.86048 6 5.99997Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Commencez votre r\u00e9clamation en ligne<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49f11cb e-flex e-con-boxed e-con e-parent\" data-id=\"49f11cb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f5946f elementor-widget elementor-widget-heading\" data-id=\"6f5946f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voici comment fonctionne le processus de r\u00e9clamation d\u2019assurance voyage Xodus :<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-271885f e-con-full e-grid e-con e-child\" data-id=\"271885f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-80bc356 e-con-full e-flex e-con e-child\" data-id=\"80bc356\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-adfb016 e-con-full e-flex e-con e-child\" data-id=\"adfb016\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8db20ab rs-custom-icon elementor-widget elementor-widget-image\" data-id=\"8db20ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/xodus.ca\/wp-content\/uploads\/2026\/01\/claims-1icon.png\" class=\"attachment-thumbnail size-thumbnail wp-image-459\" alt=\"An orange number 1 centered inside an orange circle on a light gray background.\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba23f43 e-con-full e-flex e-con e-child\" data-id=\"ba23f43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed33f77 elementor-widget elementor-widget-heading\" data-id=\"ed33f77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Confirmez que vous \u00eates admissible \u00e0 soumettre une r\u00e9clamation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0e38ad rs-p-remove-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"d0e38ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Consultez votre police pour confirmer ce qui est couvert et ce qui ne l\u2019est pas. Pour votre commodit\u00e9, les conditions de la police sont jointes ci-dessous.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb5b34c e-con-full e-flex e-con e-child\" data-id=\"bb5b34c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31958a8 rs-custom-icon elementor-widget elementor-widget-image\" data-id=\"31958a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/xodus.ca\/wp-content\/uploads\/2026\/01\/claims-2icon.png\" class=\"attachment-thumbnail size-thumbnail wp-image-458\" alt=\"Orange number 2 inside a circular orange outline on a light gray background.\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c0e962 e-con-full e-flex e-con e-child\" data-id=\"0c0e962\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa0a16 elementor-widget elementor-widget-heading\" data-id=\"2fa0a16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Confirmez les documents justificatifs n\u00e9cessaires<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6349067 rs-p-remove-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"6349067\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lisez la section sur les r\u00e9clamations dans votre police et\/ou consultez la section sur les documents justificatifs sur cette page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2feff40 e-con-full e-flex e-con e-child\" data-id=\"2feff40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-70d39fb e-con-full e-flex e-con e-child\" data-id=\"70d39fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76e05f8 rs-custom-icon elementor-widget elementor-widget-image\" data-id=\"76e05f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/xodus.ca\/wp-content\/uploads\/2026\/01\/claims-3icon.png\" class=\"attachment-thumbnail size-thumbnail wp-image-461\" alt=\"Orange number 3 centered inside an orange circle on a light gray background.\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-84c1eed e-con-full e-flex e-con e-child\" data-id=\"84c1eed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6b0cf4 elementor-widget elementor-widget-heading\" data-id=\"d6b0cf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Appelez ou cliquez pour soumettre votre r\u00e9clamation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e20adc rs-p-remove-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"5e20adc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Une fois l\u2019admissibilit\u00e9 confirm\u00e9e et vos documents justificatifs pr\u00eats, appelez-nous ou soumettez votre r\u00e9clamation en ligne pour un traitement plus rapide.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4bb5394 e-con-full e-flex e-con e-child\" data-id=\"4bb5394\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7cfca4a e-con-full e-flex e-con e-child\" data-id=\"7cfca4a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-632793a rs-custom-icon elementor-widget elementor-widget-image\" data-id=\"632793a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/xodus.ca\/wp-content\/uploads\/2026\/01\/claims-4icon.png\" class=\"attachment-thumbnail size-thumbnail wp-image-460\" alt=\"Orange number 4 inside an orange circle on a white background.\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55f2029 e-con-full e-flex e-con e-child\" data-id=\"55f2029\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e35fb3d elementor-widget elementor-widget-heading\" data-id=\"e35fb3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Confirmez les documents justificatifs n\u00e9cessaires<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a584e9c rs-p-remove-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"a584e9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour d\u00e9terminer la validit\u00e9 d\u2019une r\u00e9clamation m\u00e9dicale d\u2019urgence, nous pourrions obtenir et examiner vos dossiers m\u00e9dicaux.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-826ec4c e-flex e-con-boxed e-con e-parent\" data-id=\"826ec4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-442780f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"442780f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5257833 e-flex e-con-boxed e-con e-parent\" data-id=\"5257833\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf98ca6 elementor-widget elementor-widget-heading\" data-id=\"cf98ca6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Confirmez que vous \u00eates admissible \u00e0 soumettre une r\u00e9clamation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42fff36 rs-p-remove-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"42fff36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lisez ce qui est couvert et ce qui ne l\u2019est pas dans votre police.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c7753a4 e-con-full e-flex e-con e-child\" data-id=\"c7753a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a39d57 rs-partner-button elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"4a39d57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/xodus.ca\/wp-content\/uploads\/2024\/10\/Policy-Wording-NBEMEN1223-01.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"6\" height=\"12\" viewbox=\"0 0 6 12\" fill=\"currentColor\"><path d=\"M6 5.99997C6 6.13947 5.95113 6.27911 5.8535 6.38561L0.853527 11.8401C0.658153 12.0533 0.34178 12.0533 0.146531 11.8401C-0.0487185 11.627 -0.0488435 11.2819 0.14653 11.0689L4.79301 5.99997L0.14653 0.931073C-0.048844 0.717937 -0.048844 0.372801 0.14653 0.159801C0.341904 -0.0531988 0.658277 -0.0533352 0.853526 0.159801L5.8535 5.61434C5.95113 5.72084 6 5.86048 6 5.99997Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Urgences m\u00e9dicales \u2013 Conditions g\u00e9n\u00e9rales de la police<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b50e4a9 rs-partner-button elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"b50e4a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/xodus.ca\/wp-content\/uploads\/2024\/10\/Policy-Wording-NBAIEN1223-01.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"6\" height=\"12\" viewbox=\"0 0 6 12\" fill=\"currentColor\"><path d=\"M6 5.99997C6 6.13947 5.95113 6.27911 5.8535 6.38561L0.853527 11.8401C0.658153 12.0533 0.34178 12.0533 0.146531 11.8401C-0.0487185 11.627 -0.0488435 11.2819 0.14653 11.0689L4.79301 5.99997L0.14653 0.931073C-0.048844 0.717937 -0.048844 0.372801 0.14653 0.159801C0.341904 -0.0531988 0.658277 -0.0533352 0.853526 0.159801L5.8535 5.61434C5.95113 5.72084 6 5.86048 6 5.99997Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Tout compris \u2013 Conditions g\u00e9n\u00e9rales de la police<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ffbe1a rs-partner-button elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"0ffbe1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/xodus.ca\/wp-content\/uploads\/2024\/10\/Policy-Wording-NBVTCEN1223-01.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"6\" height=\"12\" viewbox=\"0 0 6 12\" fill=\"currentColor\"><path d=\"M6 5.99997C6 6.13947 5.95113 6.27911 5.8535 6.38561L0.853527 11.8401C0.658153 12.0533 0.34178 12.0533 0.146531 11.8401C-0.0487185 11.627 -0.0488435 11.2819 0.14653 11.0689L4.79301 5.99997L0.14653 0.931073C-0.048844 0.717937 -0.048844 0.372801 0.14653 0.159801C0.341904 -0.0531988 0.658277 -0.0533352 0.853526 0.159801L5.8535 5.61434C5.95113 5.72084 6 5.86048 6 5.99997Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Visiteurs au Canada \u2013 Conditions g\u00e9n\u00e9rales de la police<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4cff3a0 e-flex e-con-boxed e-con e-parent\" data-id=\"4cff3a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31981e8 elementor-widget elementor-widget-heading\" data-id=\"31981e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Documents justificatifs n\u00e9cessaires<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0376cb3 rs-faq-accordion elementor-widget elementor-widget-accordion\" data-id=\"0376cb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3631\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3631\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">R\u00e9clamations pour frais m\u00e9dicaux<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3631\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3631\"><p class=\"p1\">Si vous faites une r\u00e9clamation pour des d\u00e9penses li\u00e9es \u00e0 un retard de voyage, nous <span class=\"s1\">avoir besoin de :<\/span><\/p><ul><li class=\"p1\">Les re\u00e7us d\u00e9taill\u00e9s originaux pour toutes les factures et tous les paiements.<\/li><li class=\"p1\">La preuve de paiement de votre part et par tout autre r\u00e9gime d\u2019avantages sociaux.<\/li><li class=\"p1\">Les dossiers m\u00e9dicaux, y compris un diagnostic complet \u00e9tabli par le m\u00e9decin traitant ou la documentation fournie par l\u2019h\u00f4pital. physician or documentation by the hospital. <span class=\"s1\">physician or documentation by the hospital.<\/span><\/li><li class=\"p1\">Une preuve de l\u2019accident si vous soumettez une r\u00e9clamation pour des frais dentaires li\u00e9s \u00e0 un accident. <span class=\"s1\">expenses resulting from an accident.<\/span><\/li><li class=\"p1\">Une preuve de voyage (incluant les dates de d\u00e9part et de retour).<\/li><li class=\"p1\">Vos ant\u00e9c\u00e9dents m\u00e9dicaux.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3632\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3632\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">R\u00e9clamations pour retard de voyage ou correspondance manqu\u00e9e<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3632\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3632\"><p class=\"p1\">Si vous faites une r\u00e9clamation pour des d\u00e9penses li\u00e9es \u00e0 un retard de voyage, nous pourrions <span class=\"s1\">avoir besoin de :<\/span><\/p><ul><li class=\"p1\">Les billets de transport inutilis\u00e9s et bons originaux.<\/li><li class=\"p1\">Les re\u00e7us originaux pour les nouveaux billets que vous avez d\u00fb <span class=\"s1\">acheter.<\/span><\/li><li class=\"p1\">Les re\u00e7us originaux pour les arrangements de voyage pay\u00e9s \u00e0 l\u2019avance ainsi que pour les frais suppl\u00e9mentaires d\u2019h\u00f4tel, de repas, de t\u00e9l\u00e9phone et de taxi.<\/li><li class=\"p1\">Toute autre facture ou re\u00e7u soutenant votre r\u00e9clamation.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3633\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-3633\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">R\u00e9clamations pour bagages retard\u00e9s, endommag\u00e9s ou perdus \/ documents de voyage perdus<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3633\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-3633\"><p class=\"p1\">Si vous faites une r\u00e9clamation pour des frais li\u00e9s au retard de <span class=\"s1\">bagages ou de documents de voyage, nous pourrions avoir besoin de :<\/span><\/p><ul><li class=\"p1\">Un rapport de police ou un rapport d\u2019incident du g\u00e9rant de l\u2019h\u00f4tel, <span class=\"s1\">du guide touristique ou des autorit\u00e9s de transport.<\/span><\/li><li class=\"p1\">Des copies de rapports des autorit\u00e9s comme preuve de perte, de dommage <span class=\"s1\">ou de retard.<\/span><\/li><li class=\"p1\">Une preuve de possession des articles et des re\u00e7us pour leur <span class=\"s1\">remplacement.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3634\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-3634\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">R\u00e9clamations pour annulation<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3634\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-3634\"><ul><li class=\"p1\">Itin\u00e9raires de vol \/voyage.<\/li><li class=\"p1\">Une copie de vos itin\u00e9raires de vol\/voyage indiquant les <span class=\"s1\">d\u00e9tails de vos vols.<\/span><\/li><li class=\"p1\">Un rapport m\u00e9dical, un r\u00e9sum\u00e9 de sortie ou une note du m\u00e9decin.<\/li><li class=\"p1\">Une confirmation \u00e9crite de l\u2019h\u00f4pital indiquant la date, la cause et la <span class=\"s1\">nature de la blessure ou de la maladie.<\/span><\/li><li class=\"p1\">Les factures m\u00e9dicales originales et les re\u00e7us pour autres d\u00e9penses.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ed141d e-flex e-con-boxed e-con e-parent\" data-id=\"4ed141d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8440f40 e-con-full e-flex e-con e-child\" data-id=\"8440f40\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-23ea721 e-con-full e-flex e-con e-child\" data-id=\"23ea721\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-decb6d8 elementor-widget elementor-widget-heading\" data-id=\"decb6d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Si vous \u00eates pr\u00eat(e) \u00e0 soumettre votre r\u00e9clamation, commen\u00e7ons d\u00e8s maintenant.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6bbdc0 rs-p-remove-bottom-margin elementor-widget elementor-widget-text-editor\" data-id=\"b6bbdc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bien que Xodus propose une exp\u00e9rience en ligne facile \u00e0 utiliser, nos sp\u00e9cialistes agr\u00e9\u00e9s sont \u00e0 votre disposition pour r\u00e9pondre \u00e0 vos questions et vous guider dans le processus. Appelez-nous gratuitement pour commencer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb5fb7f e-con-full e-flex e-con e-child\" data-id=\"eb5fb7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adab6d1 rs-partner-button elementor-widget elementor-widget-button\" data-id=\"adab6d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:18337543704\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"6\" height=\"12\" viewbox=\"0 0 6 12\" fill=\"currentColor\"><path d=\"M6 5.99997C6 6.13947 5.95113 6.27911 5.8535 6.38561L0.853527 11.8401C0.658153 12.0533 0.34178 12.0533 0.146531 11.8401C-0.0487185 11.627 -0.0488435 11.2819 0.14653 11.0689L4.79301 5.99997L0.14653 0.931073C-0.048844 0.717937 -0.048844 0.372801 0.14653 0.159801C0.341904 -0.0531988 0.658277 -0.0533352 0.853526 0.159801L5.8535 5.61434C5.95113 5.72084 6 5.86048 6 5.99997Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Obtenez de l\u2019assistance pour votre r\u00e9clamation \u2013 1-833-754-3704<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-195b8d4 rs-partner-button rs-utm-link elementor-widget elementor-widget-button\" data-id=\"195b8d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/claims.xodus.ca\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"6\" height=\"12\" viewbox=\"0 0 6 12\" fill=\"currentColor\"><path d=\"M6 5.99997C6 6.13947 5.95113 6.27911 5.8535 6.38561L0.853527 11.8401C0.658153 12.0533 0.34178 12.0533 0.146531 11.8401C-0.0487185 11.627 -0.0488435 11.2819 0.14653 11.0689L4.79301 5.99997L0.14653 0.931073C-0.048844 0.717937 -0.048844 0.372801 0.14653 0.159801C0.341904 -0.0531988 0.658277 -0.0533352 0.853526 0.159801L5.8535 5.61434C5.95113 5.72084 6 5.86048 6 5.99997Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Soumettez des r\u00e9clamations Xodus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>If you need to make a claim, we&#8217;re here to help you. Read this page for details or click below to get started. Get Claims Assistance \u2013 1-833-754-3704 Start Your Online Claim Here&#8217;s How the Xodus Travel Insurance Claims Process Works Confirm You Are Eligible to Make a Claim Read your policy to confirm what [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":578,"parent":414,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-428","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/xodus.ca\/fr\/wp-json\/wp\/v2\/pages\/428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xodus.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xodus.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xodus.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xodus.ca\/fr\/wp-json\/wp\/v2\/comments?post=428"}],"version-history":[{"count":0,"href":"https:\/\/xodus.ca\/fr\/wp-json\/wp\/v2\/pages\/428\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/xodus.ca\/fr\/wp-json\/wp\/v2\/pages\/414"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/xodus.ca\/fr\/wp-json\/wp\/v2\/media\/578"}],"wp:attachment":[{"href":"https:\/\/xodus.ca\/fr\/wp-json\/wp\/v2\/media?parent=428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}